Guest

In October we were awarded the 2005 Scottish Thistle Award for Customer Care in the category of Guest Houses and B&Bs. In this award, which is sponsored by VisitScotland, the judges were looking to "reward businesses that exceed customer expectations, making a stay or visit more memorable. These important awards recognise that as a service industry, excellence in service, hospitality and customer care are core business objectives. They were open to all members of VisitScotland's Quality Assurance schemes and no matter how large or small your business, it's the size of your welcome that counts! "

The judges comments on the award to the School House B&B were:
"This entry clearly demonstrated the high standards of customer care that are offered at The School House. From the warm greeting in the car-park to a fond farewell Tony and Margaret Robinson treat all their guests on an individual basis with genuine warmth and personal attention. When you stay at The School House you can expect the unexpected by way of discreet value added services to their guests. There is a very good awareness of the needs of physically disadvantaged guests and for others with special needs. This kind of personal service ensures that they have very high levels of satisfaction that translate into high levels of repeat bookings and recommendations. They clearly enjoy welcoming guests to their home and take a genuine pride in offering a friendly and hospitable service to all."

June 2007	Sheila & Janet Yorkshire & Leics	Thank you for your genuine warmth & excellent hospitality. You have restored our faith in Scottish B&Bs!
June 2007	David Swinson Broughty Ferry	You certainly deserve your Thistle Award!
May 2007	Anne de Smidt Johannesburg	Most gracious!!
May 2007	June & Arthur Spalding	The most amazing place to visit. We must come back.
May 2007	Margaret & Wilbert Castle Douglas	Superb, so very enjoyable in every way. Such taste. Looking forward to Autumn visit.
May 2007	James & Dianne Shropshire	Thank you so much for your excellent hospitality, lovely meals & your kindness to Sasha. You deserve 6 stars! ( an adorable blind spaniel)
April 2007	Elizabeth & Mona Australia	No words can explain the hospitality, except what a great place!
December 2006	Iris Fife	Perfect!
November 2006	Bernard & Rita Preston	Just the best!
October 2006	Esther & Jan Dunblane	First visit - an absolute delight, so very comfortable and welcoming.
October 2006	Nicole & Guy Luxembourg	If we could do it we would add a 6th star . . . .
September 2006	Linda & Alan Topcliffe, N Yorkshire	Just like being with old friends, a delight.
August 2006	Candler & Colline Decateur, Georgia, USA	Your hospitality, warmth, humour & kindness spread all around us . . . . . We are honoured to have passed your way!
August 2006	Mr & Mrs Garcia Barcelona, Spain	You are really the best! Lovely warm welcome, the nicest hostess we have ever met!
July 2006	Jim & Lorraine Aberdeenshire	Fantastic. How could anyone top this? You would put most hotels to shame - except the 6 star in Dubai.
July 2006	Stefanie & Andreas Wilhelmshaven, Germany	Thank you for a fantastic stay. Your attention to detail is just amazing.
June 2006	Keith & Deirdre Asquith, Australia	You have created the highest standard B&B that we could possible imagine. You have raised the bar & set a new benchmark for hospitality, presentation & quality for dinner, bed and breakfast
June 2006	Fran & Doug Ontario, Canada	It doesn't get any better than this! Thank you for your hospitality and exquisite food.
June 2006	Anja & Hans Eindhoven, Holland	Perfection at its best.
June 2006	Jeff & Margaret North Yorkshire	"Simply the best"